At this time we are only shipping to the US. Please note that there is no shipping charges on any of our products for US. The majority of our orders are shipped within one working day of receiving your order. Occasionally and very rarely it may take up to 3 days. You will receive a shipping notification with the tracking information when we receive your order.
Mail time varies, but again most of our customers receive their package within 3 to 5 business days.
If you have ordered an item from our Italian Leather Collection please allow an extra 5-7 days for deliver for customs and international logistics. Any item this applies to has a bold notification in the product description.
IS SHIPPING FREE?
Shipping is free in the US on most items. On some items, we may have a weight based shipping fee. There are weight based shipping rates on items shipped outside the US.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from the a different warehouse, depending on which one has them available the fastest.
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from our warehouses and they will do everything they can to get you your order as fast as they can!
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! However, in cases like this, because the packages are insured, we will assist you in submitting a claim and reship if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
All items are shipped from the US, customs do not apply.